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{{ states.message }} Abra um ticket de suporte
#{{ trackdata.order.code }}
Request Cancellation Your order is in production and cannot be automatically canceled. Please contact us for assistance. Your order is being shipped and can no longer be canceled. Please kindly wait for its arrival.
Your order is in production and cannot be automatically canceled. Please contact us for assistance. Your order is being shipped and can no longer be canceled. Please kindly wait for its arrival.
Payment method: {{ stripePayment.includes(trackdata.order.payment_type) ? "STRIPE" : trackdata.order.payment_type }}
{{ formatPrice(trackdata.order.amount, 0, false) }}
{{ trackdata.status }}
Informação de Envio: {{ trackdata.order.shipping_info }}
{{ orderExpectText.replace("#time", convertFromGMT7ToUTC(trackdata.order.created_at_origin, trackdata.order.shipping_max_time, true)) }}
Pedido feito
{{ convertFromGMT7ToUTC(trackdata.order.created_at_origin) }}
Packaging
{{ convertFromGMT7ToUTC(getStatusTime(trackdata.order, 'ISSUED')) }}
On The Road
{{ convertFromGMT7ToUTC(getStatusTime(trackdata.order, 'DELIVERING')) }}
Delivered
{{ convertFromGMT7ToUTC(getStatusTime(trackdata.order, 'FINISHED')) }}
Order Activity
Shipping Company: {{ shipment.shipper.name }}
Código de Entrega: {{ shipment.code }}

{{ timeline.content }}

{{ convertGMT7toUTC(timeline.time) }}

See all
Products ({{ trackdata.order.items.length }})
Produto
Preço
Quantidade
Sub total
{{ item.name }}
{{ item.name }}
{{ key }}: {{ value }}
Print Location: {{ getByField(printLocations, 'value', value).name }}
Preview url: View
{{ formatPrice(item.price, 0) }}
x{{ item.quantity }}
{{ formatPrice(item.price * item.quantity, 0) }}
Taxa de envio
{{ formatPrice(trackdata.order.shipping_fee, 0, false) }}
Outra taxa
{{ formatPrice(trackdata.order.other_fee, 0, false) }}
Taxa de projeto
{{ formatPrice(trackdata.order.design_fee, 0, false) }}
Pontas
{{ formatPrice(trackdata.order.tips, 0, false) }}
Taxes
{{ formatPrice(trackdata.order.tax, 0, false) }}
Desconto
-{{ formatPrice(trackdata.order.discount, 0, false) }}
Quantia
{{ formatPrice(trackdata.order.amount, 0, false) }}
Related Shipment #{{ trackdata.order.code }}
#{{ childOrder.code }}
Payment method: {{ stripePayment.includes(trackdata.order.payment_type) ? "STRIPE" : trackdata.order.payment_type }}
{{ formatPrice(childOrder.amount, 0, false) }}
{{ childOrder.order_status }}
Informação de Envio: {{ childOrder.shipping_info }}
{{ orderExpectText.replace("#time", convertFromGMT7ToUTC(childOrder.created_at, childOrder.shipping_max_time, true)) }}
Pedido feito
{{ convertFromGMT7ToUTC(childOrder.created_at) }}
Packaging
{{ convertFromGMT7ToUTC(getStatusTime(childOrder, 'ISSUED')) }}
On The Road
{{ convertFromGMT7ToUTC(getStatusTime(childOrder, 'DELIVERING')) }}
Delivered
{{ convertFromGMT7ToUTC(getStatusTime(childOrder, 'FINISHED')) }}
Order Activity
Shipping Company: {{ shipment.shipper.name }}
Código de Entrega: {{ shipment.code }}

{{ timeline.content }}

{{ convertGMT7toUTC(timeline.time) }}

See all
Products ({{ childOrder.items.length }})
Produto
Preço
Quantidade
Sub total
{{ item.name }}
{{ item.name }}
{{ key }}: {{ value }}
Print Location: {{ getByField(printLocations, 'value', value).name }}
Preview url: View
{{ formatPrice(item.price, 0) }}
x{{ item.quantity }}
{{ formatPrice(item.price * item.quantity, 0) }}
Taxa de envio
{{ formatPrice(childOrder.shipping_fee, 0, false) }}
Outra taxa
{{ formatPrice(childOrder.other_fee, 0, false) }}
Taxa de projeto
{{ formatPrice(childOrder.design_fee, 0, false) }}
Pontas
{{ formatPrice(childOrder.tips, 0, false) }}
Taxes
{{ formatPrice(childOrder.tax, 0, false) }}
Desconto
-{{ formatPrice(childOrder.discount, 0, false) }}
Quantia
{{ formatPrice(childOrder.amount, 0, false) }}
Billing Address
Billing address cannot be changed and does not affect the delivery process.
Nome completo: {{ trackdata.order.attributes.customer_info.full_name }} Phone Number: {{ trackdata.order.attributes.customer_info.phone }} Localização: {{ getBillingLocation(trackdata) }} Endereço: {{ trackdata.order.billingAddress.address }} CEP: {{ trackdata.order.billingAddress.zip_code }}
Endereço de entrega
Nome completo: {{ trackdata.order.attributes.gift_info && trackdata.order.attributes.gift_info.name ? trackdata.order.attributes.gift_info.name : trackdata.order.attributes.customer_info.full_name }} Phone Number: {{ trackdata.order.attributes.gift_info && trackdata.order.attributes.gift_info.phone ? trackdata.order.attributes.gift_info.phone : trackdata.order.attributes.customer_info.phone }} Localização: {{ getShippingLocation(trackdata) }} Endereço: {{ trackdata.order.delivery_address }} endereço linha 2: {{ trackdata.order.optional_address }} CEP: {{ trackdata.order.zip_code }}
Alterar informações de envio
Order Notes
{{ trackdata.order.delivery_note }}
Ticket Related
{{ ticket.title }}
{{ ticket.customer_name ? ticket.customer_name : 'Customer' }}
{{ ticket.order_code }}
Abrir
Fechar
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{{ referText.replace('%s', formatPrice(referAmount, 0, true)) }}
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