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{{ states.message }} Apri un ticket di supporto
#{{ trackdata.order.code }}
Request Cancellation Your order is in production and cannot be automatically canceled. Please contact us for assistance. Your order is being shipped and can no longer be canceled. Please kindly wait for its arrival.
Your order is in production and cannot be automatically canceled. Please contact us for assistance. Your order is being shipped and can no longer be canceled. Please kindly wait for its arrival.
Payment method: {{ stripePayment.includes(trackdata.order.payment_type) ? "STRIPE" : trackdata.order.payment_type }}
{{ formatPrice(trackdata.order.amount, 0, false) }}
{{ trackdata.status }}
Shipping info: {{ trackdata.order.shipping_info }}
{{ orderExpectText.replace("#time", convertFromGMT7ToUTC(trackdata.order.created_at_origin, trackdata.order.shipping_max_time, true)) }}
Order Placed
{{ convertFromGMT7ToUTC(trackdata.order.created_at_origin) }}
Packaging
{{ convertFromGMT7ToUTC(getStatusTime(trackdata.order, 'ISSUED')) }}
On The Road
{{ convertFromGMT7ToUTC(getStatusTime(trackdata.order, 'DELIVERING')) }}
Delivered
{{ convertFromGMT7ToUTC(getStatusTime(trackdata.order, 'FINISHED')) }}
Order Activity
Shipping Company: {{ shipment.shipper.name }}
Codice di consegna: {{ shipment.code }}

{{ timeline.content }}

{{ convertGMT7toUTC(timeline.time) }}

See all
Prodotti ({{ trackdata.order.items.length }})
Prodotto
Prezzo
Quantità
Sub total
{{ item.name }}
{{ item.name }}
{{ key }}: {{ value }}
Print Location: {{ getByField(printLocations, 'value', value).name }}
Preview url: View
{{ formatPrice(item.price, 0) }}
x{{ item.quantity }}
{{ formatPrice(item.price * item.quantity, 0) }}
Costo di consegna
{{ formatPrice(trackdata.order.shipping_fee, 0, false) }}
Altre tasse
{{ formatPrice(trackdata.order.other_fee, 0, false) }}
Costo del design
{{ formatPrice(trackdata.order.design_fee, 0, false) }}
Mance
{{ formatPrice(trackdata.order.tips, 0, false) }}
Taxes
{{ formatPrice(trackdata.order.tax, 0, false) }}
Sconto
-{{ formatPrice(trackdata.order.discount, 0, false) }}
Amount
{{ formatPrice(trackdata.order.amount, 0, false) }}
Related Shipment #{{ trackdata.order.code }}
#{{ childOrder.code }}
Payment method: {{ stripePayment.includes(trackdata.order.payment_type) ? "STRIPE" : trackdata.order.payment_type }}
{{ formatPrice(childOrder.amount, 0, false) }}
{{ childOrder.order_status }}
Shipping info: {{ childOrder.shipping_info }}
{{ orderExpectText.replace("#time", convertFromGMT7ToUTC(childOrder.created_at, childOrder.shipping_max_time, true)) }}
Order Placed
{{ convertFromGMT7ToUTC(childOrder.created_at) }}
Packaging
{{ convertFromGMT7ToUTC(getStatusTime(childOrder, 'ISSUED')) }}
On The Road
{{ convertFromGMT7ToUTC(getStatusTime(childOrder, 'DELIVERING')) }}
Delivered
{{ convertFromGMT7ToUTC(getStatusTime(childOrder, 'FINISHED')) }}
Order Activity
Shipping Company: {{ shipment.shipper.name }}
Codice di consegna: {{ shipment.code }}

{{ timeline.content }}

{{ convertGMT7toUTC(timeline.time) }}

See all
Prodotti ({{ childOrder.items.length }})
Prodotto
Prezzo
Quantità
Sub total
{{ item.name }}
{{ item.name }}
{{ key }}: {{ value }}
Print Location: {{ getByField(printLocations, 'value', value).name }}
Preview url: View
{{ formatPrice(item.price, 0) }}
x{{ item.quantity }}
{{ formatPrice(item.price * item.quantity, 0) }}
Costo di consegna
{{ formatPrice(childOrder.shipping_fee, 0, false) }}
Altre tasse
{{ formatPrice(childOrder.other_fee, 0, false) }}
Costo del design
{{ formatPrice(childOrder.design_fee, 0, false) }}
Mance
{{ formatPrice(childOrder.tips, 0, false) }}
Taxes
{{ formatPrice(childOrder.tax, 0, false) }}
Sconto
-{{ formatPrice(childOrder.discount, 0, false) }}
Amount
{{ formatPrice(childOrder.amount, 0, false) }}
Billing Address
Billing address cannot be changed and does not affect the delivery process.
Nome e Cognome: {{ trackdata.order.attributes.customer_info.full_name }} Numero di telefono: {{ trackdata.order.attributes.customer_info.phone }} Posizione: {{ getBillingLocation(trackdata) }} Indirizzo: {{ trackdata.order.billingAddress.address }} CAP: {{ trackdata.order.billingAddress.zip_code }}
Indirizzo di consegna
Nome e Cognome: {{ trackdata.order.attributes.gift_info && trackdata.order.attributes.gift_info.name ? trackdata.order.attributes.gift_info.name : trackdata.order.attributes.customer_info.full_name }} Numero di telefono: {{ trackdata.order.attributes.gift_info && trackdata.order.attributes.gift_info.phone ? trackdata.order.attributes.gift_info.phone : trackdata.order.attributes.customer_info.phone }} Posizione: {{ getShippingLocation(trackdata) }} Indirizzo: {{ trackdata.order.delivery_address }} Address Line 2: {{ trackdata.order.optional_address }} CAP: {{ trackdata.order.zip_code }}
Modifica informazioni di spedizione
Order Notes
{{ trackdata.order.delivery_note }}
Ticket Related
{{ ticket.title }}
{{ ticket.customer_name ? ticket.customer_name : 'Customer' }}
{{ ticket.order_code }}
Aperto
Chiudi
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